During service:
- What If I’m too busy to make the order?
- Can I decline an order?
- What if I sell out of an item, or dish once it’s already been ordered?
- How do I mark items as sold out?
- How do I contact Foodstuff?
- Why is my Menu ‘unpublished’ / not visible to customers?
- How do refunds work?
- Can I track when the rider will arrive?
- What happens if you don’t have enough riders?
- What happens if the food is damaged en route?
- The rider was late, we had to remake the food, what happens now?
- How to turn up your volume / receive notifications
- I want to stop receiving orders immediately
Outside of service:
- When / how do we get paid?
- How long is the contract?
- How do I build my menu?
- How do I change the price of an item?
- How do I change my opening hours?
- I’m moving locations, what do I do?
- I’m taking a break and need to close for a few days / a week, what do I do?
- How do I take good pictures for our menu?
- Who do I talk to about Instagram / marketing?
- Who do I talk to about my menu?
- Who do I talk to about business strategy?
- Who do I talk to about my payments?
- What makes Foodstuff’s riders different?